Welcome to Deleon Springs Movers! These terms and conditions outline the rules and regulations for using our services and website. By accessing or utilizing our services, you agree to abide by these terms.
1. General Terms
1.1. These terms and conditions constitute the entire agreement between you and Deleon Springs Movers regarding the services provided.
1.2. By using our services, you confirm that you are at least 18 years of age or have obtained parental or guardian consent.
2. Services Provided
2.1. Deleon Springs Movers offers moving and storage services, including local moving, long-distance moving, commercial moving, residential moving, and storage solutions.
2.2. Services are subject to availability and may vary based on location.
3. Booking and Payments
3.1. A confirmed booking requires a deposit or payment as specified in your estimate or invoice.
3.2. Final payment is due upon completion of the service unless agreed otherwise.
3.3. Accepted payment methods include cash, credit/debit cards, and other methods as outlined during booking.
3.4. Failure to complete payment may result in additional charges or legal action.
4. Cancellations and Rescheduling
4.1. Cancellations must be communicated at least 48 hours before the scheduled service date to avoid fees.
4.2. Rescheduling requests are subject to availability and must be made at least 24 hours in advance.
4.3. Deposits may be non-refundable, depending on the notice period provided for cancellation.
5. Liability and Damages
5.1. Deleon Springs Movers will handle your belongings with care. However, we are not liable for:
- Pre-existing damages to items.
- Items not packed or secured by our team.
- Damage due to unforeseen circumstances like weather, traffic delays, or accidents.
5.2. Claims for damages must be filed within 7 days of the service date.
6. Prohibited Items
6.1. We do not transport hazardous, illegal, or perishable items, including but not limited to:
- Explosives, flammable materials, or chemicals.
- Live animals or plants.
- Items prohibited by law.
6.2. Failure to disclose prohibited items may result in termination of the service without a refund.
7. Storage Terms
7.1. Items stored with Deleon Springs Movers are subject to storage fees as outlined in your agreement.
7.2. We reserve the right to deny storage for items that pose a risk to our facilities or other stored belongings.
7.3. Storage access policies and hours will be communicated at the time of agreement.
8. Customer Responsibilities
8.1. Ensure accurate and complete information is provided during booking.
8.2. Pack items securely if not using our packing services.
8.3. Be present or have an authorized representative available during the move or storage process.
9. Privacy and Data Use
9.1. Your personal information is handled in accordance with our Privacy Policy.
9.2. We may collect and use your information to provide and improve our services.
10. Amendments to Terms
10.1. Deleon Springs Movers reserves the right to update or modify these terms at any time.
10.2. Continued use of our services indicates acceptance of updated terms.
11. Dispute Resolution
11.1. In the event of a dispute, we encourage amicable resolution through direct communication.
11.2. Any legal disputes will be resolved in accordance with the laws of the state of Florida.
12. Contact Us
If you have any questions about these terms, please contact us at:
Thank you for choosing Deleon Springs Movers! We are committed to providing you with reliable and professional moving and storage services.