At Deleon Springs Movers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website. By accessing our services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information to provide and improve our services. The information collected may include:
1.1. Personal Details
- Name, address, phone number, email address, and other contact information.
1.2. Service-Related Information
- Moving dates, inventory lists, pick-up, and drop-off locations.
1.3. Payment Information
- Credit or debit card details, billing information, and transaction history.
1.4. Website Usage Data
- IP address, browser type, and browsing activity collected through cookies and other tracking technologies.
2. How We Use Your Information
The information we collect is used to:
2.1. Provide moving and storage services, including quotes, scheduling, and delivery.
2.2. Process payments and issue invoices.
2.3. Communicate updates regarding your move or storage service.
2.4. Improve our website, customer service, and overall business operations.
2.5. Send promotional offers, newsletters, or surveys (you may opt-out at any time).
3. How We Protect Your Information
3.1. We implement robust security measures to safeguard your data against unauthorized access, alteration, or disclosure.
3.2. Personal information is stored on secure servers, and payment data is encrypted.
3.3. Access to your information is limited to authorized personnel only.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
4.1. With trusted third-party service providers for payment processing or service facilitation.
4.2. When required by law or in response to valid legal processes.
4.3. To protect our rights, property, or safety, as well as those of our customers.
5. Cookies and Tracking Technologies
5.1. Cookies are small files stored on your device to enhance website functionality and user experience.
5.2. We use cookies to:
- Track website usage and improve performance.
- Remember user preferences for a personalized experience.
5.3. You can disable cookies through your browser settings, but doing so may affect website functionality.
6. Your Privacy Choices
6.1. You may opt-out of receiving marketing emails by clicking the unsubscribe link in our messages.
6.2. You can request access to, correction of, or deletion of your personal information by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies when visiting them.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Thank you for trusting Deleon Springs Movers with your moving and storage needs. Your privacy is important to us!